On this page
Short answer: Only people who bought an IPTV Rich plan can review it here. You enter your order number and the email you used at checkout, we check that the order is real, and the review is published as you wrote it. One review per order. We never invent, buy or edit reviews, and we don’t remove a review because it is negative.
How do I leave a review?
Find the order number in your confirmation email. It starts with IR- and is also the message you put on your Interac e-Transfer. Fill in the form below with that number, the email you used at checkout, your first name and, if you like, your city. Choose a rating from one to five stars and say what you watch, on which device and how it has worked for you. Reviews that mention the channel, the app and the internet provider help other Canadians the most.
How do you check that a review is real?
The form only accepts an order number and email pair that matches an order in our system, and each order can be reviewed once. A person on our team then matches the review to the order before it appears. Your email address and order number are never shown; only your first name, your city if you gave one, the date and your words.
We do not pay for reviews, offer discounts in exchange for them, or ask only happy customers. Every IPTV Rich order confirmation includes the same link to this page.
What happens if my review is negative?
It is published like any other. If something went wrong, we would rather fix it: message us in online chat with your order number and we will try. If the service does not work for you within 7 days and support cannot fix it, the refund policy applies whether or not you left a review.
Not a customer yet?
Reviews tell you how the service works for other people. The free trial tells you how it works for you, on your TV and your internet: ask for it in online chat, then compare the IPTV subscription plans or read the IPTV Canada overview first.
Questions about reviews
Why can’t I review without an order number?
So that every review on this page comes from someone who actually paid for and used the service. It keeps fake reviews out, including fake reviews from us.
Can I change my review later?
Yes. Write to help@supportiptv.ca from the email you used at checkout with your order number and the new text, and we will replace it.
Do you show the email I enter?
No. Your email and order number are only used to check the review and are never published.