DMCA and Copyright Notice Procedure

Last updated: October 15, 2026

Does IPTV Rich host copyrighted content?

No. IPTV Rich, operated by ITLOGY LLC, does not host content. A subscription gives a player app access to streams from third-party sources. We still take copyright notices seriously, and we act on valid notices about channels or titles available through our service.

How do I send a copyright notice?

Email help@supportiptv.ca with “Copyright notice” in the subject line. Please include:

1. The work. Name the copyrighted work, such as the broadcast, film, episode or channel.
2. Where it appears. The channel name as it shows in the app, the movie or series title in the on-demand section, or the URL, plus the date and time you saw it.
3. Your right. Say whether you own the copyright or are authorized to act for the owner, and name the owner.
4. Your contact details. Full name, mailing address, phone number and email.
5. A good-faith statement. For example: “I believe in good faith that the use described is not authorized by the copyright owner, its agent or the law.”
6. An accuracy statement. For example: “The information in this notice is accurate, and I am the copyright owner or authorized to act for the owner.” Notices under the US DMCA make the authorization part under penalty of perjury.
7. Your signature. Physical or electronic; a typed full name is fine.

One notice can cover several works if each one is listed clearly with its location. For anything that isn’t a copyright matter, our live chat is faster. Please don’t include an offer to settle or a demand for payment. Canadian law doesn’t allow those in a notice of claimed infringement, and we don’t act on them.

What do we do when we receive a notice?

1. We confirm by email that we received it.
2. We check that it is complete. If something is missing, we tell you what.
3. If the notice is valid and the material is available through our service, we remove or disable access to it, or ask the source to remove it.
4. We tell you what we did.

We don’t give a claimant our customers’ personal information unless a court orders us to. Our privacy policy explains when we disclose information.

How does Canada’s notice-and-notice system work?

The DMCA is a United States law. In Canada, sections 41.25 to 41.27 of the Copyright Act set up a “notice and notice” system. A copyright owner can send a notice of claimed infringement to an internet provider, a host or a search engine. The provider forwards it to the person concerned and keeps records that identify that person for six months, or for one year if the copyright owner starts a court case and tells the provider within those six months.

Under the Act, a notice must be in writing and give the claimant’s name and address, the work, the claimant’s interest or right in it, where the material is, the infringement claimed and its date and time. It must not contain an offer to settle or a request for payment or personal information. We accept notices in either form, DMCA-style or Canadian-style, as long as they contain the details listed above.

What if material was removed by mistake?

If you are responsible for material we removed or disabled and you believe it was a mistake or a misidentification, send a counter-notice to the same email address with:

• a description of the material and where it was before it was removed;
• a statement that you believe in good faith it was removed by mistake or misidentification;
• your name, mailing address, phone number and email;
• your physical or electronic signature.

We send the counter-notice to the person who sent the original notice. If they don’t tell us they have started legal action, we may restore access. Customers can’t upload content to IPTV Rich, so counter-notices are rare.

What happens to repeat infringers?

We close the logins of customers who repeatedly use our service to infringe copyright, for example by re-streaming channels to the public or selling recordings. Our terms and conditions forbid both, and a login closed for this reason is not refunded.

What if a notice is false or abusive?

Only send a notice if you own the copyright or are authorized to act for the owner. A knowingly false notice can make the sender legally responsible in some countries, for example under section 512(f) of the US DMCA. We may set aside notices that are incomplete, abusive or that demand payment. For general questions about what we do and don’t do, see our legal disclaimer.